At XING CHONG TRADING LIMITED, we are committed to protecting your privacy and ensuring a safe online experience for all of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, https://salvke.com, and make purchases or use our services.
By using our website or services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: When you register an account, place an order, or contact us for customer service, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment details.
- Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, device information, and browsing activity on our website. This helps us improve the functionality and usability of our site.
- Cookies and Tracking Technologies: Our website uses cookies to enhance user experience and track user activity. Cookies are small data files that are placed on your device when you visit the site. You can adjust your browser settings to refuse cookies, but this may limit certain functionality of our website.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders, including sending order confirmations, shipping updates, and customer service communications.
- To personalize your shopping experience and offer product recommendations based on your preferences and browsing history.
- To communicate with you regarding your account, orders, promotions, and other marketing materials.
- To improve our website, services, and customer support.
- To comply with legal obligations or resolve disputes if necessary.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with third-party service providers who assist us with processing payments, fulfilling orders, delivering products, or providing other services related to your use of the website.
- Legal Compliance: We may disclose your information when required by law, such as to comply with a subpoena, legal request, or court order, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: If our business undergoes a merger, acquisition, or sale, your personal information may be transferred as part of that transaction.
4. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access and Update: You can access and update your personal information by logging into your account on our website.
- Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe by clicking the “unsubscribe” link in the email or contacting us directly at [email protected].
- Request Deletion: You may request the deletion of your personal information by contacting us, subject to certain legal and contractual obligations.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the revised policy on our website with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.